Daniels Estate Agents repair reporting

Tsaug hu rau peb, yog hais tias koj muaj ib qhov teeb meem tswj qhov teeb meem thov pib siv daim ntawv qhia txog lawv hauv qab no raws li nws kuj muaj tswv yim pab tswv yim thiab tej zaum yuav tau pab koj kho qhov no tsis xav tau hu. Yog hais tias nws yuav kho qhov no thiab nws tsis yog ib qhov xwm ceev ces daim ntawv yuav muab xa ncaj nraim rau peb thiab peb yuav tau kov thaum peb rov qab.

Yog hais tias nws yog ib qho xwm ceev thiab tawm hauv peb cov txheej txheem chaw ua hauj lwm ces thov nyeem cov guidence hauv qab no:

Tus Neeg Xauj-Tsev Nyob - yog ib qho xwm txheej ceev heev ntawm cov sij hawm ua hauj lwm:

Nws tsis yooj yim paub yuav ua li cas thaum ib yam dab tsi mus npaj txhij txog tsis ncaj ncees lawm nyob rau hauv cov cuab yeej koj xauj tsev. Ua tau dab tsi yog ib qho xwm txheej ceev? Koj yuav tsum hu xov tooj rau leejtwg? Koj yuav ua li cas? Pab koj coj txoj cai kom sai li sai tau, peb muaj hauv qab no qhia koj ua raws li:

tsw ntxhiab

Qhib lub qhov rooj thiab qhov rais.
Xyuas seb puas muaj roj lawm tshuav rau unlit, los yog tus tsav teeb tau ncaim. Yog li ntawd, tig lub appliance tawm, thiab tsis txhob sim relight nws.
Yog hais tias koj yog uncertain seb tus leak twb tau tso tseg tsis, tig lub ntsiab roj mov tawm ntawm lub meter thiab xov tooj cov roj thaum muaj xwm ceev tam sim ntawd:
National Grid 0800 111 999

Tsis txhob tig tej hluav taws xob switches rau los yog rho tawm hauj lwm.
Tsis txhob siv lub qhov rooj tswb.
Tsis txhob haus luam yeeb, siv qhov yuam kev lossis liab qab taws.

Hluas taws

Thaum hluav taws kub dial 999.
Tau sawv daws tawm thiab tsis rov qab mus rau tej yam.
Tsis txhob sim mus upstairs sau tsiaj los yog tej yam zoo.
Kaw tag nrho cov qhov rooj thiab qhov rais.
Ceeb toom koj neighbours yog hais tias tej lawv yuav phom sij.
Yog hais tias koj nyob hauv ib lub nplov ntawm flats teev tawm lub communal hluav taws tswb.

Bursting los yog loj Leaking Pipe

Tig cov dej tawm ntawm lub ntsiab.
Yog hais tias hluav taws xob cuam tshuam dab tsi, tig tawm lub hluav taws xob ntawm chav tsev (saib xyuas tswv yim).
Ceeb toom rau lub Rooj Tswjhwm Saib cov dej (Thames Water).
Yog hais tias tus leak yog los ntawm lwm cov cuab yeej ie ib pav ca saum toj no sim hu rau lwm yam cuab yeej los yog tsis nyob hauv tsev sim thiab hu rau lub tuam txhab tswj lub tuam txhab tswj. Paub meej yuav tsum tau nyob rau hauv ib daim ntawv ceeb toom communal board hauv lub hallway.

Hluav Taws Xob

Yog neighbours no kuj cuam tshuam dab tsi, hu rau koj lub tuam txhab hluav taws xob (xyuas koj cov nqi hluav taws xob rau tus xov tooj).
Koj yuav qhia tau cov kev tshwm sim rau UK hwj huam Networks. Thaum sau npe thiab qhia lawv yuav khaws koj hnub rau thaum fais fab tuag yuav tsum tau restored.
Xyuas koj lub thawv kom pom yog tias ib tug hloov tau tripped los yog ib fuse tshuab (saib tswv yim pab tswv yim).

Mus rau pem hauv ntej

Yog tom qab saib los ntawm qhov no koj xav tias koj qhov teeb meem no yog ib qho xwm txheej ceev ces koj yuav tau chiv sim ib yam ntawm peb cov lag luam thaum muaj xwm ceev uas yog cov lus hauv qab no:

General Maintenance - Mario 07955 956 803 / Errol 07463 089 581
Boiler / Roj Repairs / Plumbing – Max 07702 305 136 / Cameron 07580 007 293
Cov Hluav Taws Xob – John 07900 803 909

Yog hais tias lawv tsis muaj ces koj yuav tau hu rau koj tus kheej daim ntawv cog lus. Thaum hu thov kom tus lag luam koj qhia yog suitably tsim nyog kom undertake qhov chaw ua hauj lwm yuav tsum tau. Piv txwv li cov neeg uas muaj tawm hauj lwm rau ib gas appliance yuav tsum tau nyob rau hauv cov roj Safe Register, yog hais tias nws yog hluav taws xob ua hauj lwm lawv yuav tsum tau NICEIC tsim nyog.

Thov paub hais tias koj yuav tau them daim ntawv cog lus rau cov chaw ua hauj lwm uas lawv nqa tawm. Xyuas kom koj khaws ib invoice uas qhia cov chaw ua hauj lwm ris thiab raws li ib tug txais uas qhia tias koj tau them, qhov no koj yuav tau kis peb thaum peb rov qab. Yog hais tias qhov chaw ua hauj lwm yog tswv ib qho kev kub ntxhov no yuav raug refunded tab sis thov paub hais tias yog hais tias koj muaj tej hauj lwm uas yuav tsis tau tswv ib qho xwm ceev, ces koj yuav mus pw rau tus nqi.

1 Qhov teeb meem yog dab tsi?

Please confirm whether this issue is in a private area, or a communal area.

Qhov chaw ntawm qhov no *

Private

Communal

Li ntawd, koj qhov teeb meem yog dealt nrog sai li sai tau thov muab peb nrog ntau cov lus kom tau rau cov khoom siv cuam tshuam dab tsi. Thov muab cov appliance, ua qauv, qauv thiab serial number (yog tau). Thov muab ib qho outline ntawm qhov teeb meem thiab piav tej teeb los yog tej suab txawv.

Teeb Bulbs: Thov piav seb qhov teeb meem yog dab tsi thiab khoom (s) cuam tshuam dab tsi kom ntau li ntau tau. e.g hom thiab luaj li cas ntawm bulb, screw cap/bayonet cap, txheem, compact, LED, halogen etc.

Laj kab: Thov piav qhov teeb meem nyob rau hauv ntau npaum li cas kom paub meej npaum li cas. Rau cov-timber fences kuj muaj xws li cov khoom siv laj kab yog ua tawm. Thov kuj upload duab ntawm lub laj kab.

Thov lub xeev tus nab npawb thiab (yog tau) qhov luaj li cas ntawm cov cuam tshuam thiab upload duab ntawm nws/lawv. Thov qhia lwm yam lus nyob rau hauv seem no.

Thov piav seb tus leak los ntawm kev siv rau: (a) li cas ib lub thawv loj yuav tsum tau thiab npaum li cas lub thawv yuav tsum tau emptied e.g. ib khob txhua teev los yog ib khob txhua hnub; thiab (b) seb qhov leak yog qhov constant los yog intermittent. Thov muab peb nrog ntau yam lus kom tau txog cov khoom uas yog leaking.

Thov piav qhov teeb meem nyob rau hauv ntau npaum li cas kom tau thiab muab cov lus uas chav tsev los yog chav tsev muaj cuam tshuam dab tsi, thaum qhov teeb meem yog xub pom thiab npaum li cas qhov teeb meem yog dab tsi.

Thov qhia seb yuav ua li cas, muab ntau npaum li cas kom paub meej npaum li cas.

Appliance yam *

Ua *

qauv *

Serial nab npawb

Pes tsawg flights ntawm stairs rau lub appliance

Hom bulb (e.g. standard or LED) *

Luaj li cas ntawm bulb (e.g. standard los yog compact) *

Bulb fittings (e.g. screwcap los yog bayonette) *

Pes tsawg tus bulbs cuam tshuam dab tsi *

Laj Kab piav qhia (eg ntoo lossis hlau) *

Pes tsawg tus cuam tshuam dab tsi *

yam khoom *

Tsuas yog cov cuab yeej siv rau cov cuab yeej *

Tsis Muaj

Ib lub thawv loj yuav tsum tau rau lub leak? *

Koj yuav tsum tas nws? *

Puas yog qhov leak lossis intermittent? *

Chav twg los cuam tshuam dab tsi? *

Cov ntawv nyeem yuav tsis ntev tshaj 50 cim.

Thaum twg yog qhov teeb meem xub pom? *

Qhov teeb meem no yog qhov teeb meem li cas? *

Txhaum kom paub meej *

Thov qhia ntau npaum li cas kom tau cov lus qhia txog qhov no Thov qhia thaum koj xav tau qhov kev pab cuam muab qhov chaw, (yog muaj) nquag koj xav kom nws tshwm sim, thiab lwm yam ntaub ntawv hais txog qhov kev pab cuam uas koj xav tau

Nyem rau ib daim duab mus ntxiv Thov xaiv ib qho kev xaiv saum toj no Thov sau cov ntawv ceeb toom

2 Ntxiv cov duab

Thov ntxiv txog 10 cov duab, yees duab los yog audio ntaub ntawv (max: 30mb txhua) los piav qhov teeb meem.

Upload ntaub ntawv (s)

3 Hais kom paub meej

Address

nroog

Postcode

Sau qhov chaw nyob manually

Cov Qhabnias

4 Koj cov lus tiv thaiv kom paub meej

No reporting occupier)

This issue will be raised without a reporting occupier

Title

Npe

surname

Email chaw nyob

Xov Tooj

xov tooj ntawm tus xov tooj

5 Tshawb kom paub meej thiab xa

Ntxiv mus

*e.g. chaw nres tsheb thiab txwv tsis pub siv rau vans

Kuv muab cai rau kuv cov cuab yeej yuav tsum tau saib tsis tau kuv tam sim no

LOSSIS

Kuv xav tuaj thaum lub chaw ua hauj lwm yog ris tawm

Nws muaj nws ib tug lam tau lam ua Cov cuab yeej no puas yog?

Kuv pom zoo rau qhov cov ntsiab lus thiab tej yam kev mob

Nco ntsoov kuv paub meej ntxiv lub sij hawm tom ntej

Saib daim ntawv ceeb toom txog kev tsis pub twg paub

Xa tsab ntawv no